{"id":3158,"date":"2026-05-06T14:43:37","date_gmt":"2026-05-06T11:43:37","guid":{"rendered":"https:\/\/asismart.ro\/politica-de-confidentialitate\/"},"modified":"2026-05-14T11:19:34","modified_gmt":"2026-05-14T08:19:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/asismart.ro\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Updated version: 06.05.2026<\/em><\/p>

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This Privacy Policy explains how ASISMART SRL collects, uses, stores and protects the personal data of individuals who interact with us through the website www.asismart.ro, through our communication channels or within contractual relationships.<\/p>

The processing of personal data is carried out in accordance with Regulation (EU) 2016\/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, the General Data Protection Regulation (\u201cGDPR\u201d), as well as with the applicable national legislation.<\/p>

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1. Who we are<\/h2>

The website www.asismart.ro<\/strong> is owned and operated by ASISMART SRL<\/strong>, a Romanian legal entity, hereinafter referred to as the \u201cController\u201d, \u201cAsismart\u201d or \u201cwe\u201d, with the following identification details:<\/p>

  • Registered office: Cluj-Napoca, Str. Gorunului, Nr. 1<\/li>
  • Trade Registry registration number: J2026000682000<\/li>
  • Unique Registration Code (CUI): 53213832<\/li>
  • Contact e-mail: anka@asismart.ro<\/li>
  • Telephone: +40 724 877 722<\/li>
  • Website: www.asismart.ro<\/li><\/ul>

    Asismart provides virtual assistant and operational support services for self-employed professionals (PFA), freelancers, trainers, coaches and small and medium-sized enterprises.<\/p>

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    2. Data protection contact person<\/h2>

    For any question, request or complaint regarding the processing of your personal data, you may contact us at:<\/p>

    • Contact person: Annamaria Orban<\/li>
    • E-mail: anka@asismart.ro<\/li>
    • Telephone: +40 724 877 722<\/li><\/ul>

      We respond within a maximum of 30 days from receipt of the request. This period may be extended by a further two months in the case of complex requests, with prior notice.<\/p>

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      3. Definitions<\/h2>
      • Personal data<\/strong>: any information relating to an identified or identifiable natural person, such as name, e-mail address, telephone number, personal identification number or address.<\/li>
      • Controller<\/strong>: the natural or legal person who determines the purposes and means of the processing of personal data. In this document, the Controller is Asismart SRL.<\/li>
      • Processor<\/strong>: the entity that processes personal data on behalf of the Controller. Asismart may act in this capacity in relation to its clients when it processes data belonging to their clients under a service agreement.<\/li>
      • Data subject<\/strong>: the natural person whose personal data is processed.<\/li>
      • Processing<\/strong>: any operation performed on personal data, including collection, storage, modification, transmission, deletion or any other use.<\/li>
      • Consent<\/strong>: a freely given, specific, informed and unambiguous indication of the data subject\u2019s wishes by which he or she agrees to the processing of personal data.<\/li><\/ul>

        4. How we collect data<\/h2>

        We mainly collect personal data directly from you when:<\/p>

        • you complete the contact form on www.asismart.ro;<\/li>
        • you request an offer or an initial consultation;<\/li>
        • we enter into a service agreement;<\/li>
        • you communicate with us by e-mail, telephone, WhatsApp or through social media platforms;<\/li>
        • you apply for an open position at Asismart.<\/li><\/ul>

          In certain situations, we may also collect data indirectly from publicly available sources, such as LinkedIn, company websites, public company registers, or through recommendations from existing partners and clients, where there is a legitimate interest in contacting potential clients.<\/p>

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          5. What data we collect<\/h2>

          Depending on the type of interaction, we collect and process the following categories of data:<\/p>

          • Identification and contact data<\/strong>: surname, first name, e-mail address, telephone number, company name, position held, company address.<\/li>
          • Financial and tax data<\/strong> for clients: CUI, Trade Registry number, IBAN, registered office, data required for invoicing.<\/li>
          • Data from communications<\/strong>: the content of messages, e-mails, briefs and requests that you send to us.<\/li>
          • Technical data<\/strong>: IP address, browser type, operating system, pages visited, duration of visit \u2013 collected automatically through cookies. Please see section 11 for details.<\/li>
          • Candidate data<\/strong> for recruitment purposes: CV, cover letter, professional experience, qualifications, information provided during the interview.<\/li>
          • Data processed in the capacity of processor<\/strong> under contracts with clients: data of our clients\u2019 customers or employees, strictly within the limits of the contracted services, such as invoicing, CRM management, lead generation and e-commerce support.<\/li><\/ul>

            6. Purposes of processing, legal basis and storage period<\/h2>

            6.1 Responding to requests and pre-contractual support<\/h3>
            • Data processed: name, e-mail address, telephone number, company name, content of the request.<\/li>
            • Legal basis: Asismart\u2019s legitimate interest in responding to requests and communicating with potential clients. Article 6(1)(f) GDPR.<\/li>
            • Storage period: 2 years from the last interaction.<\/li><\/ul>

              6.2 Conclusion and performance of service agreements<\/h3>
              • Data processed: surname, first name, position, e-mail address, telephone number, company name, CUI, registered office, IBAN, data included in the contract and annexes.<\/li>
              • Legal basis: performance of the contract. Article 6(1)(b) GDPR; and compliance with legal obligations, in particular tax and accounting obligations. Article 6(1)(c) GDPR.<\/li>
              • Storage period: for the duration of the contract and for 10 years after its termination, in accordance with Accounting Law no. 82\/1991 and the Fiscal Code.<\/li><\/ul>

                6.3 Sending commercial communications, such as newsletters and offers<\/h3>
                • Data processed: surname, first name, e-mail address.<\/li>
                • Legal basis: your freely given consent. Article 6(1)(a) GDPR.<\/li>
                • Storage period: until consent is withdrawn. You may unsubscribe at any time through the link included in each e-mail or by sending a request to the contact e-mail address.<\/li><\/ul>

                  6.4 Identification and approach of potential clients, lead generation<\/h3>
                  • Data processed: surname, first name, position, professional e-mail address, telephone number, company name, public LinkedIn profile.<\/li>
                  • Legal basis: Asismart\u2019s legitimate interest in promoting its services to persons who, based on their professional profile, may be interested in our offer. Article 6(1)(f) GDPR.<\/li>
                  • Storage period: 2 years from collection. You may object to this processing at any time.<\/li><\/ul>

                    6.5 Recruitment<\/h3>
                    • Data processed: name, contact details, CV, professional experience, qualifications, information provided during the interview.<\/li>
                    • Legal basis: pre-contractual measures taken at your request. Article 6(1)(b) GDPR.<\/li>
                    • Storage period: 1 year from the completion of the recruitment process, based on the legitimate interest of contacting you regarding future opportunities. The data will be deleted immediately upon request.<\/li><\/ul>

                      6.6 Legal and tax compliance<\/h3>
                      • Data processed: invoicing data, contracts, relevant correspondence.<\/li>
                      • Legal basis: compliance with a legal obligation. Article 6(1)(c) GDPR; including the Fiscal Code, the Accounting Law and, where applicable, anti-money laundering legislation.<\/li>
                      • Storage period: in accordance with the statutory retention periods, 10 years for financial and accounting documents.<\/li><\/ul>

                        6.7 Website operation and traffic analysis<\/h3>
                        • Data processed: IP address, cookie identifiers, pages visited, session duration.<\/li>
                        • Legal basis: consent for non-essential cookies and legitimate interest for strictly necessary cookies.<\/li>
                        • Storage period: according to the specific duration of each cookie. Please see the Cookie Policy for details.<\/li><\/ul>

                          7. Asismart as processor<\/h2>

                          Within the scope of virtual assistant services, there may be situations in which we process personal data belonging to our clients\u2019 customers, employees or partners, for example when we issue invoices, manage CRM systems, process orders, organise databases or carry out follow-up activities.<\/p>

                          In such cases, Asismart acts as a processor on behalf of the client, who remains the Controller. The rights and obligations of the parties are governed by the service agreement and by a written Data Processing Agreement, DPA, concluded in accordance with Article 28 GDPR.<\/p>

                          Asismart processes such data strictly within the limits of the instructions received from the client, ensures confidentiality, applies appropriate technical and organisational measures and does not use the data for its own purposes.<\/p>

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                          8. To whom we disclose the data<\/h2>

                          Your personal data may be disclosed to the following categories of recipients, only to the extent necessary to fulfil the purposes mentioned in this Privacy Policy:<\/p>

                          • Accounting and tax service providers<\/strong> \u2013 for the fulfilment of legal obligations.<\/li>
                          • Providers of invoicing and primary accounting software<\/strong>, such as SmartBill, Saga, FGO, Oblio, Keez, Solo \u2013 for issuing tax documents.<\/li>
                          • IT and hosting service providers<\/strong> \u2013 for hosting the website and data.<\/li>
                          • E-mail and newsletter service providers<\/strong> \u2013 for sending communications.<\/li>
                          • Productivity and management tool providers<\/strong>, such as Asana, Toggl, Google Workspace \u2013 for organising internal activity.<\/li>
                          • Public authorities<\/strong> \u2013 exclusively on the basis of a legal obligation, such as ANAF or courts.<\/li>
                          • Legal, accounting or audit consultants<\/strong> \u2013 strictly within the limits of their mandate.<\/li><\/ul>

                            All our partners are selected carefully and are contractually obliged to ensure the protection of personal data in accordance with the GDPR. We do not sell or rent your personal data to third parties for marketing purposes.<\/p>

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                            9. Transfer of data outside the European Economic Area<\/h2>

                            Certain tools we use, such as Google Workspace, Meta or productivity software, may involve the transfer of data to countries outside the European Economic Area, in particular to the United States of America. In such cases, the transfer is carried out on the basis of appropriate safeguards under the GDPR, including:<\/p>

                            • adequacy decisions of the European Commission, such as the EU-US Data Privacy Framework;<\/li>
                            • standard contractual clauses approved by the European Commission;<\/li>
                            • other mechanisms provided for under Article 46 GDPR.<\/li><\/ul>

                              You may obtain a copy of the safeguards applied upon request by contacting us at the e-mail address mentioned above.<\/p>

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                              10. Data security<\/h2>

                              We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, alteration or accidental disclosure, including:<\/p>

                              • controlled access to systems and files based on strong passwords and two-factor authentication;<\/li>
                              • encryption of communications through HTTPS and protection of sensitive files;<\/li>
                              • regular data backups;<\/li>
                              • internal confidentiality policies signed by all collaborators;<\/li>
                              • careful selection of providers and verification of their GDPR compliance.<\/li><\/ul>

                                However, no system can be considered 100% secure. In the event of a security incident that may affect your rights, you will be notified in accordance with the law.<\/p>

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                                11. Cookies<\/h2>

                                The website www.asismart.ro uses cookies to ensure proper functioning, analyse traffic and improve the user experience. The main categories of cookies are:<\/p>

                                • Strictly necessary cookies<\/strong> \u2013 essential for the functioning of the website. They do not require consent.<\/li>
                                • Analytics cookies<\/strong>, such as Google Analytics \u2013 they help us understand how the website is used. They require consent.<\/li>
                                • Marketing cookies<\/strong>, such as Meta Pixel, where applicable \u2013 used for remarketing and campaign measurement. They require consent.<\/li><\/ul>

                                  During your first visit, we request your consent through a cookie banner. You may change your preferences at any time through your browser settings or through the cookie settings panel available on the website. For complete details, please consult the separate Cookie Policy.<\/p>

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                                  12. Your rights<\/h2>

                                  As a data subject, you have the following rights under the GDPR:<\/p>

                                  • Right of access<\/strong> \u2013 the right to know what personal data we process about you and to receive a copy of it.<\/li>
                                  • Right to rectification<\/strong> \u2013 the right to correct inaccurate or incomplete data.<\/li>
                                  • Right to erasure<\/strong>, also known as the \u201cright to be forgotten\u201d \u2013 under the conditions provided by the GDPR.<\/li>
                                  • Right to restriction of processing<\/strong> \u2013 in certain specific situations.<\/li>
                                  • Right to data portability<\/strong> \u2013 the right to receive the data in a structured format and to transfer it to another controller.<\/li>
                                  • Right to object<\/strong> \u2013 to processing based on legitimate interest or direct marketing.<\/li>
                                  • Right to withdraw consent<\/strong> \u2013 at any time, without affecting the lawfulness of processing carried out before withdrawal.<\/li>
                                  • Right not to be subject to automated decision-making<\/strong> \u2013 we do not use automated decision-making or profiling that produces legal effects.<\/li>
                                  • Right to lodge a complaint<\/strong> with the supervisory authority.<\/li><\/ul>

                                    To exercise any of these rights, you may write to us at anka@asismart.ro. We will respond within a maximum of 30 days.<\/p>

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                                    13. Supervisory authority<\/h2>

                                    If you believe that your rights have been infringed, you may contact the Romanian supervisory authority, the Autoritatea Na\u021bional\u0103 de Supraveghere a Prelucr\u0103rii Datelor cu Caracter Personal:<\/p>

                                    • Address: B-dul G-ral. Gheorghe Magheru nr. 28-30, Sector 1, cod 010336, Bucure\u0219ti<\/li>
                                    • Telephone: +40.318.059.211 \/ +40.318.059.212<\/li>
                                    • E-mail: anspdcp@dataprotection.ro<\/li>
                                    • Website: www.dataprotection.ro<\/li><\/ul>

                                      14. Minors<\/h2>

                                      Our services are intended exclusively for adults, meaning persons over 18 years of age, and entrepreneurs. We do not intentionally collect data from minors under the age of 16. If you become aware that we have collected such data, please contact us so that it can be deleted immediately.<\/p>

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                                      15. Sensitive data<\/h2>

                                      We do not collect or process special categories of personal data, such as data concerning ethnic origin, political opinions, religious beliefs, biometric data or health data, unless we are required to do so by law or you provide your explicit consent for a specific purpose.<\/p>

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                                      16. Automated decision-making and profiling<\/h2>

                                      Asismart does not use decisions based solely on automated processing, including profiling, which would produce legal effects concerning you or similarly significantly affect you.<\/p>

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                                      17. Changes to this policy<\/h2>

                                      We may update this Privacy Policy periodically in order to reflect legislative changes or changes in our activity. The current version is always displayed on www.asismart.ro, together with the date of the latest update. Significant changes will be communicated to you by e-mail, where applicable, or through a visible notice on the website.<\/p>

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                                      18. Contact<\/h2>

                                      For any question regarding this Privacy Policy or the processing of your personal data, you may contact us at:<\/p>

                                      • E-mail: anka@asismart.ro<\/li>
                                      • Telephone: +40 724 877 722<\/li>
                                      • Address: Str. Gorunului, nr. 1, Bl. D12, Ap. 11, Cluj-Napoca<\/li><\/ul>

                                        Thank you for your trust.<\/strong><\/p>

                                        The Asismart Team<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                        Privacy Policy \u00a0 Updated version: 06.05.2026 \u00a0 This Privacy Policy explains how ASISMART SRL collects, uses, stores and protects the personal data of individuals who interact with us through the website www.asismart.ro, through our communication channels or within contractual relationships. 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